Questions and answers
Depending on your location, the delivery times may vary. Normal UK Mainland (meaning no off shore addresses) delivery is usually 3 to 7 working. We ship items as soon as possible, but this will not always be the same day as your order. Allow for order processing time. See our Shipping and Returns policy for more details.
We just launched in 2021! As the name suggests, Atypical Fitness is a fitness-oriented brand originating from the United Kingdom that guarantees to walk with you on your fitness journey by guiding and delivering the best high-quality fitness equipment that we have to offer.
A delivery upstairs requires extra assistance and needs to be cleared with the courier company before we can confirm the delivery. Please inform us if this circumstance arises and we shall do our best to offer a suitable solution.
Yes! Spread the cost of your purchase into 3 interest-free installments by selecting PayPal at checkout. The first payment is made at point of purchase, with remaining installments schedudled automatically every 30 days.
No, we do not offer in person product installation but we do have easy to follow product installation videos.
Currently we only ship to the United Kingdom, however it’s our goal to grow and be able to ship internationally!
A hard, flat and stable surface. Avoid high pile carpets. We recommend that you put a mat under your treadmill. Choose a hard, thick mat that won’t curl up or interfere with the incline mechanism.
Yes! If you need to stop the belt of the treadmills from moving, you can remove the safety key. This will gradually stop the belt’s movement if an emergency stop is needed.
Contact us directly by emailing our technical department on: [email protected] where your request will be directed to the relevant representative within the department. This ensures the quickest response to your query. Always be sure to quote your order ID number.
If you are not satisfied with your Atypical Fitness purchase, you can request a return within 14 days after your delivery. Check out Atypical Fitness Returns Policy for more information